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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of D Kent

D Kent

November 21, 2024

5  out of  5
rating by D Kent
"Neil was awesome truely this company is trying to help people not just take there money. I highly recommend to everyone."
We responded:
"Neil is indeed fantastic! We're glad you felt supported and valued by our team. Your recommendation means a lot to us. If you ever need anything else, we're here to help! - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Mia Mordecai

November 21, 2024

5  out of  5
rating by Mia Mordecai
"Helped me out big time! Super patient and kind, thank you so much!"
We responded:
"Mia, I'm so happy we could assist you! Your kind words about our patience and kindness mean a lot. If you need anything else, don't hesitate to reach out. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Akira Landrum

November 20, 2024

5  out of  5
rating by Akira Landrum
"Great and easy process. Very knowledgeable and he was able to get me more affordable auto insurance for my daughter ! Highly recommend !"
We responded:
"Akira, I'm glad you had a great experience with our office! It's wonderful to know that we could help you find more affordable auto insurance for your daughter. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Crystal Murray

November 19, 2024

5  out of  5
rating by Crystal Murray
"Justin made it easy and stress free to switch from my last insurance company to state farm!"
We responded:
"Justin is fantastic at making transitions smooth and stress-free. We're happy you had such a positive experience switching to State Farm! If you need anything else, feel free to reach out. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Austin Palmer

November 15, 2024

1  out of  5
rating by Austin Palmer
"Preface... Justin should get 5 Stars for having to deal with State Farms lack of service. It should be Justin's name on the door of this particular agency. We were customers for 5 years and not once was John Bruner ever available to handle an issue or even call back to check in. Be mindful of the company you select to insure your home. State Farm is not the one."
We responded:
"I’m very sorry to hear that your experience was negative, Austin. Our conversation in May is what enabled the reopening of your claim and the engineering report to be sought after. It does dismay us that your experience was not a good one and we will take your feedback and seek to make the experience and process better as a result."
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F. Caleb Baier

September 26, 2024

5  out of  5
rating by F. Caleb Baier
"Outstanding service!"
We responded:
"Thank you, Caleb! I'm glad you found our service outstanding. Your satisfaction is our top priority, and we appreciate your positive feedback. If you need any further assistance, don't hesitate to reach out. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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a. pee

September 22, 2024

5  out of  5
rating by a. pee
"John and Brandon are the best ever!!! Their service is TOP NOTCH! I love being a customer of this particular location with these gentlemen! Thank you guys for all your help!"
We responded:
"Hi, John and Brandon will be so happy to see your review! We're grateful for your kind words and are glad to have you as a customer at our location. Your satisfaction with our service means a lot to us. If you ever need further assistance, don't hesitate to reach out. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Adlin Robles

September 9, 2024

5  out of  5
rating by Adlin Robles
"Went in to get auto insurance and took less than a few minutes with a great price. Team was great and made the experience extremely easy!"
We responded:
"Thank you, Adlin, for your wonderful review! I'm glad you found our team efficient and the process easy. It's great to know you got a good price on your auto insurance. If you need any further assistance, feel free to reach out. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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David Hugo

September 6, 2024

5  out of  5
rating by David Hugo
"Called yesterday and spoke to Nathaniel who was a great help in giving me quotes for insurance for my vehicle and home. He was very helpful, professional and personable. I went with this State Farm agency leaving Travelers Insurance that I had been with for the past 8 years. My first impressions are very solid and hopefully going forward my impressions and experiences will be just as good."
We responded:
"David, thank you for your kind words and for choosing our agency for your insurance needs! I'm glad Nathaniel was able to assist you with quotes for your vehicle and home insurance. We appreciate your trust in us after being with Travelers Insurance for so long. If you have any questions or need further assistance, our office is here to help. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Laura Woodley

September 3, 2024

5  out of  5
rating by Laura Woodley
"John is an awesome agent. I have had a lot going on recently and forgot to update my new bank info for payment, and John alerted me so I could stay on top of it, other agents would have just let it lapse and never contact me, I really appreciated him reaching out to me."
We responded:
"Laura, thank you for your kind words and for sharing your experience. I'm glad we could help you stay on top of your payments during a busy time. It's important to our office that our clients feel supported and informed. If you ever need further assistance, please don't hesitate to reach out. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Dara Svay

August 30, 2024

5  out of  5
rating by Dara Svay
"Absolutely stellar service from Justin, our State Farm Insurance Agent! From the moment my wife and I walked in, Justin has been incredibly professional, attentive, and genuinely caring. He took the time to thoroughly explain our options, answered all our questions with patience, and provided personalized recommendations that perfectly fit our needs. What makes Justin great is his dedication to ensuring that we fully understand our coverage and feel secure in our choices. He went above and beyond to make the entire process seamless and stress-free. His expertise and friendly demeanor made us feel like we were in the best hands possible. If you’re looking for an insurance agent who is not only highly knowledgeable but also truly invested in your peace of mind, Justin is your go-to person. We can’t recommend him highly enough—five stars all the way!"
We responded:
"Dara, thank you for your wonderful review! I'm glad to hear that Justin provided you and your wife with such professional and attentive service. It's great that he was able to explain your options clearly and make the process stress-free. We appreciate your recommendation and are always here to help with any future needs. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Suzanne B

August 28, 2024

5  out of  5
rating by Suzanne B
"Nathaniel was great with getting me what I needed to be covered and was a pleasure to work with."
We responded:
"Suzanne, thank you for your wonderful review! I'm glad Nathaniel could assist you with your coverage needs and that you enjoyed working with him. If you have any further questions or need assistance in the future, our office is here to help. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
Profile photo of Kristina Mikhaylyuk

Kristina Mikhaylyuk

August 13, 2024

5  out of  5
rating by Kristina Mikhaylyuk
"My husband and I moved states and had to switch to an agent in SC. Justin was great! He was very helpful and made the process pain free. He even stayed late to make sure everything was good to go. We highly recommend!"
We responded:
"Hey Kristina, Thanks for the awesome review! I'm glad Justin could make your transition to SC smooth and hassle-free. Staying late to ensure everything was set up right is just the kind of dedication we strive for. We appreciate your recommendation! - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Ashley Lopez

July 31, 2024

5  out of  5
rating by Ashley Lopez
"John did a great job helping me obtain renters insurance. It’s my first time doing so and he did amazing explaining to me everything I need to know!"
We responded:
"Hey Ashley! I'm so glad we could help you with your renters insurance! It's awesome to know that the explanations were clear and helpful for you. If you have any more questions or need further assistance, feel free to reach out anytime! - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Jennifer Browne

July 26, 2024

5  out of  5
rating by Jennifer Browne
"John is the best! Extremely responsive and helpful, great communication - he did an excellent job finding me the best price for an insurance solution that met my needs - he goes above and beyond to deliver fantastic customer service. Highly recommend!!"
We responded:
"Hey Jennifer! Thanks so much for your awesome review! I'm really happy that we could help you find the best insurance solution and provide great customer service. If you ever need anything else, don't hesitate to reach out! - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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cherish colin

July 24, 2024

5  out of  5
rating by cherish colin
"Wonderful experience!! Nathaniel is an amazing person who listened and helped me find the best rates for me and my family ."
We responded:
"Hey Cherish! I'm so glad you had a wonderful experience with us! Nathaniel is indeed amazing, and we're happy he could help you find the best rates for your family. If you need anything else, feel free to reach out! - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
Profile photo of Mileyshka Ocasio

Mileyshka Ocasio

July 22, 2024

5  out of  5
rating by Mileyshka Ocasio
"Enjoyed my visit , Justin had great Cx service and made everything so easy to understand ."
We responded:
"Mileyshka, thanks a bunch for your awesome review! I'm so glad you enjoyed your visit and found Justin's service helpful and easy to understand. We’re always here if you need anything else! John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Dejuan Kershaw

July 19, 2024

5  out of  5
rating by Dejuan Kershaw
"Nathaniel was awesome today! Straight nailed it. Now my automobiles are covered!! Thanks"
We responded:
"Hey Dejuan! I'm so glad to hear Nathaniel nailed it for you today! It's awesome knowing your automobiles are now covered. Thanks for the shout-out! If you need anything else, we're here for you. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Jeremy Barnes

July 19, 2024

5  out of  5
rating by Jeremy Barnes
"John has been great to work with in switching insurance over to State Farm. He was able to save us money and made the process as easy as can be expected. Thank you John."
We responded:
"Thanks for your review, Jeremy! I’m glad to hear that switching to State Farm was an easy process and that we could save you money. It’s great to know that everything went as smoothly as possible. We're here for you if you have any more questions or need further help. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
Profile photo of Lisa Hudson (Leah Leah)

Lisa Hudson (Leah Leah)

July 12, 2024

5  out of  5
rating by Lisa Hudson (Leah Leah)
"Nathaniel was amazing. Very polite and willing to help us. He was not pushy at all and gave us time to think of switching insurance companies. I'm happy to be apart of a wonderful team now. Thank you, Nathaniel!"
We responded:
"Thank you, Lisa! I'm glad Nathaniel provided you with such wonderful service and took the time to assist you without being pushy. We're grateful to have you on our team and look forward to helping you with all your insurance needs. If you ever have any questions, feel free to reach out to us! John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Robyn Harris

June 14, 2024

5  out of  5
rating by Robyn Harris
"Nathaniel was some professional and helpful and very timely in his communications. Thanks for the great service."
We responded:
"Robyn, I'm pleased to hear that Nathaniel provided professional and timely service! Thank you for recognizing his helpfulness. We're grateful for your positive feedback and look forward to assisting you further. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Noelle Waddell

May 23, 2024

5  out of  5
rating by Noelle Waddell
"Very helpful and extremely nice! Good team to work with!! Outstanding!!!"
We responded:
"Noelle, we are pleased to hear that you found our team extremely nice and helpful! We are grateful for your outstanding review, thank you for choosing our office for your insurance needs! John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Cody Jackson

May 22, 2024

5  out of  5
rating by Cody Jackson
"Nathaniel’s responsiveness is impressive. He returns calls and emails promptly and ensures that all my questions are answered thoroughly. Thanks to him, I feel confident and secure with my insurance coverage. His dedication to his clients is evident, and I highly recommend his services. I wholeheartedly recommend Nathaniel Smith to anyone looking for a reliable and knowledgeable insurance agent. He truly stands out in his field."
We responded:
"Cody, I'm pleased to hear that Nathaniel's prompt responses and thorough answers have left you feeling confident and secure with your insurance coverage! His dedication to clients like you truly sets him apart. If you ever need further assistance or have questions, feel free to reach out. Thank you for recommending Nathaniel's reliable and knowledgeable services! - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Rosemary Brown

May 21, 2024

5  out of  5
rating by Rosemary Brown
"My agent Nathaniel is a great help to me for all my automotive insurance needs. I hope he will continue to be my agent because he anticipates what I'm trying to say. Good job Nathaniel!!"
We responded:
"Rosemary, we are ecstatic that you had a 5-star experience with our team! I'm glad we could assist you with your insurance needs."
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Nancy perkins

May 10, 2024

5  out of  5
rating by Nancy perkins
"Nathaniel, my agent, was patient and very helpful."
We responded:
"Nancy, I'm pleased to hear that Nathaniel was patient and very helpful! Providing exceptional service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing John Bruner - State Farm Insurance Agent, Boiling Springs, SC."