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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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hannah fooshang

March 21, 2025

1  out of  5
rating by hannah fooshang
"Loyal customers DON'T mean anything to John Bruner. GO WITH ALLSTATE IT'S CHEAPER, BETTER PERKS AND COVERAGE! I have been insured with company for 6 years. Last year I had wrecks that were not all were my fault one was a hit and run. They decided to drop me from the policy when it was time for renewal. They called me to offer me insurance with their sister company and quoted me over $700 a month for coverage!! Acted like they were doing me a favor. I could not believe it! I went with Allstate. It's a shame that a 6 year loyal customer means nothing to them!"
We responded:
"We are sorry that you’ve been displeased! Please note that these types of underwriting decisions come from the main office. We were simply contacting you as messengers and seeking to provide an additional insurance option for you. We wish you nothing but the best from our office. "
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Janice Painter

March 18, 2025

5  out of  5
rating by Janice Painter
"Justin was a really big help getting me the best car insurance that I needed. Thank you Justin."
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S.McCleod

March 10, 2025

5  out of  5
rating by S.McCleod
"Great Experience! Nathaniel and the whole team are AWESOME!!!!!!!!"
We responded:
"We love to hear that! Thank you for your kind review!"
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Olga Gaynaliy

March 6, 2025

5  out of  5
rating by Olga Gaynaliy
"Stopped by to transfer our policy from different state. Got helped with that. They Explained our new policy and answered all the questions we had. Thank you so much Justin."
We responded:
" Thank you for letting us know about your experience. We are glad to know you were able to transfer your insurance in an easy manner!"
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Missy Mae

February 21, 2025

5  out of  5
rating by Missy Mae
"Nathaniel took time and helped me exceptionally well with my insurance transfer and needs. Would highly recommend to family and friends."
We responded:
"Thank you for the great review! Nathaniel is great and we are glad that he was able to take care of you well. We appreciate your business!"
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Paige Gephart

February 7, 2025

5  out of  5
rating by Paige Gephart
"Nathaniel was very helpful and helped me get a much lower rate for my auto insurance. I also appreciate that I can sign everything electronically from home."
We responded:
"We are happy to hear that your experience was a good one! We look forward to taking care of your insurance needs!"
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Nina Owens

February 7, 2025

5  out of  5
rating by Nina Owens
"I really appreciate him helping me he explains everything to me to help me get back on tack.. ❤️❤️❤️ thank u very much NATHAN Iel"
We responded:
"Thank you for your kind words. We appreciate your business and look forward to helping you with your insurance needs!"
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Lyubov Chyzh

January 27, 2025

5  out of  5
rating by Lyubov Chyzh
"Satisfied with the service received! Representative Nathaniel was knowledgeable and very polite!"
We responded:
"Thank you for your review! We are happy to know that you have been satisfied with your insurance needs! Thank you!"
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kenneth Thomas

January 13, 2025

5  out of  5
rating by kenneth Thomas
"Agent Justin of state farm in boiling Springs S.C hwy 9 is great to work with moved cars and home from Allstate because they went up on rates 100% in two years for no reason I called and was told that was just to bad this is your new rate everyone should give State Farm a try."
We responded:
"We truly appreciate you giving John Bruner State Farm an opportunity. We are appreciative of your business and feedback!"
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Jeremy Barnes

January 13, 2025

5  out of  5
rating by Jeremy Barnes
"John has been great to work with in switching insurance over to State Farm. He was able to save us money and made the process as easy as can be expected. Thank you John."
We responded:
"Thanks for your review, Jeremy! I’m glad to hear that switching to State Farm was an easy process and that we could save you money. It’s great to know that everything went as smoothly as possible. We're here for you if you have any more questions or need further help. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Ivory A

January 9, 2025

3  out of  5
rating by Ivory A
"Pretty easy to get policy started. Nathaniel had great customer service and was patient. They had many options and I didn’t feel pressured to purchase a bunch of add ons. Looking forward to see how good this company does going forward."
We responded:
"Thank you for your kind words! "
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Liberty Moore

December 23, 2024

5  out of  5
rating by Liberty Moore
"Every time I call Nathaniel he’s such a good help with all my insurance needs and gets me the right coverage for the right price! :)"
We responded:
"Thank you, Liberty, for sharing your experience! I'm happy to know that Nathaniel has been a great help with your insurance needs and finding the right coverage at the right price. We appreciate your feedback and look forward to assisting you with any future questions or needs!"
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Ken G

December 16, 2024

5  out of  5
rating by Ken G
"Excellent experience! Everything was seamless and communicated fully. Nathaniel was very helpful."
We responded:
"Thank you, Ken, for your wonderful feedback! I'm happy to know that you had such a seamless experience. Nathaniel is indeed a valuable part of our team, and we're grateful for his dedication. If you need any further assistance, feel free to reach out!"
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Angela Luttrell

December 13, 2024

5  out of  5
rating by Angela Luttrell
"I had a great experience with Justin over here at State Farm. I really appreciate the time he took to explain the various policies he could offer me and my family. I left his office confident that I was well covered in case of any future misfortune!"
We responded:
"Thank you so much, Angela! I'm really happy to know you had a great experience with our office. It's wonderful that you felt confident about your coverage after our discussion. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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BK Builders

December 13, 2024

5  out of  5
rating by BK Builders
"Nathaniel helped me out on the phone today. This has to be the easiest and best company to work with when it comes to insurance. He was very polite and understanding. He solved my issue in no time as well. I rarely leave reviews but both him and State Farm deserve it!"
We responded:
"Thank you so much for your kind words! I'm really happy to hear that Nathaniel was able to assist you effectively and make your experience with us a positive one. We strive to provide excellent service, and it's great to know we met your expectations. If you need any further assistance, please don't hesitate to reach out. We're here to help!"
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D Kent

November 21, 2024

5  out of  5
rating by D Kent
"Neil was awesome truely this company is trying to help people not just take there money. I highly recommend to everyone."
We responded:
"Neil is indeed fantastic! We're glad you felt supported and valued by our team. Your recommendation means a lot to us. If you ever need anything else, we're here to help! - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Mia Mordecai

November 21, 2024

5  out of  5
rating by Mia Mordecai
"Helped me out big time! Super patient and kind, thank you so much!"
We responded:
"Mia, I'm so happy we could assist you! Your kind words about our patience and kindness mean a lot. If you need anything else, don't hesitate to reach out. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Akira Landrum

November 20, 2024

5  out of  5
rating by Akira Landrum
"Great and easy process. Very knowledgeable and he was able to get me more affordable auto insurance for my daughter ! Highly recommend !"
We responded:
"Akira, I'm glad you had a great experience with our office! It's wonderful to know that we could help you find more affordable auto insurance for your daughter. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Crystal Murray

November 19, 2024

5  out of  5
rating by Crystal Murray
"Justin made it easy and stress free to switch from my last insurance company to state farm!"
We responded:
"Justin is fantastic at making transitions smooth and stress-free. We're happy you had such a positive experience switching to State Farm! If you need anything else, feel free to reach out. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Austin Palmer

November 15, 2024

1  out of  5
rating by Austin Palmer
"Preface... Justin should get 5 Stars for having to deal with State Farms lack of service. It should be Justin's name on the door of this particular agency. We were customers for 5 years and not once was John Bruner ever available to handle an issue or even call back to check in. Be mindful of the company you select to insure your home. State Farm is not the one."
We responded:
"I’m very sorry to hear that your experience was negative, Austin. Our conversation in May is what enabled the reopening of your claim and the engineering report to be sought after. It does dismay us that your experience was not a good one and we will take your feedback and seek to make the experience and process better as a result."
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F. Caleb Baier

September 26, 2024

5  out of  5
rating by F. Caleb Baier
"Outstanding service!"
We responded:
"Thank you, Caleb! I'm glad you found our service outstanding. Your satisfaction is our top priority, and we appreciate your positive feedback. If you need any further assistance, don't hesitate to reach out. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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a. pee

September 22, 2024

5  out of  5
rating by a. pee
"John and Brandon are the best ever!!! Their service is TOP NOTCH! I love being a customer of this particular location with these gentlemen! Thank you guys for all your help!"
We responded:
"Hi, John and Brandon will be so happy to see your review! We're grateful for your kind words and are glad to have you as a customer at our location. Your satisfaction with our service means a lot to us. If you ever need further assistance, don't hesitate to reach out. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Adlin Robles

September 9, 2024

5  out of  5
rating by Adlin Robles
"Went in to get auto insurance and took less than a few minutes with a great price. Team was great and made the experience extremely easy!"
We responded:
"Thank you, Adlin, for your wonderful review! I'm glad you found our team efficient and the process easy. It's great to know you got a good price on your auto insurance. If you need any further assistance, feel free to reach out. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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David Hugo

September 6, 2024

5  out of  5
rating by David Hugo
"Called yesterday and spoke to Nathaniel who was a great help in giving me quotes for insurance for my vehicle and home. He was very helpful, professional and personable. I went with this State Farm agency leaving Travelers Insurance that I had been with for the past 8 years. My first impressions are very solid and hopefully going forward my impressions and experiences will be just as good."
We responded:
"David, thank you for your kind words and for choosing our agency for your insurance needs! I'm glad Nathaniel was able to assist you with quotes for your vehicle and home insurance. We appreciate your trust in us after being with Travelers Insurance for so long. If you have any questions or need further assistance, our office is here to help. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"
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Laura Woodley

September 3, 2024

5  out of  5
rating by Laura Woodley
"John is an awesome agent. I have had a lot going on recently and forgot to update my new bank info for payment, and John alerted me so I could stay on top of it, other agents would have just let it lapse and never contact me, I really appreciated him reaching out to me."
We responded:
"Laura, thank you for your kind words and for sharing your experience. I'm glad we could help you stay on top of your payments during a busy time. It's important to our office that our clients feel supported and informed. If you ever need further assistance, please don't hesitate to reach out. - John Bruner - State Farm Insurance Agent, Boiling Springs, SC"